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Warranty / Customer Care in California

Warranty Coverage

Silverado Homes in California has partnered with 2-10 Home Buyers Warranty, one of the nation’s leading warranty providers, to assist with warranty claims by providing their Front Line Warranty Service who will be your dedicated team for all warranty-related service requests and questions.

Submitting Warranty Requests

To submit your warranty service request, follow the steps below:

  1. Go to the link provided below and select “sign in”. If you are a first-time user, you will need to select “Sign Up Here” at the bottom of the page and create an account.
  2. Complete the Service Request and click “Submit” to send your request for processing.
  3. Once your request is submitted, a Front Line Warranty Service team member will reach out to you.

If you cannot access the homeowner portal or experience technical difficulties regarding your request, please contact the Front Line Team at (800) 811-8787 or email FLWS@2-10.com